Frequently Asked Questions

Q: Where do the items on this website come from?
A: Every item is sent to a consignment center. Our outfitters inspect each item, accept only the best, and then price it for a quick sale. Visit our About Us page.
Q: How many units of each item are there?
A: Who pays for shipping? How much does it cost?
A: Opulence-Me® pays for your shipping. We ship overnight via FedEx (before 3 PM).
Q: Can I track my shipment?
A: Yes, we provide a tracking number.
Q: What if my shipment is lost?
A: Opulence-Me® insures the package.
Q: Do I have to sign for the shipment?
A: Yes.
Q: Is it secure to order on your website?
A: Very secure. We follow Payment Card Industry Council security guidelines to protect all cardholder data.
Q: Do you sell my personal information?
A: No.
Q: What if I want to return an item? A: If you wish to return an item for any reason, don't worry; the process is simple. Simply follow the steps below.

Items must be returned to the shipping store within ten days of receipt.

Items must arrive in the same condition as they were when they were shipped.

Once you complete these steps, we will issue a full refund to your credit card.

Damage

If any product arrives damaged or not as described, please contact our returns number within 48 hours of receipt and we will arrange for pickup, return, and shipping. Once we receive and inspect the product, we will issue a full refund, plus return shipping costs (if any), to your purchase card.

Q: If I have additional questions, I can call or email you.

A:Our email address is hahahaqq8787@outlook.com