# Shipping Information Thank you for shopping at LuxeIntima. Below you will find all details regarding our shipping service for street‑wear, graphic tees, denim pieces and occasion outfits. ## Shipping Rates ✅ **FREE SHIPPING ON ALL ORDERS WORLDWIDE — NO MINIMUM ORDER REQUIRED** Every order qualifies for complimentary shipping, whether you order a single item or multiple pieces. No hidden delivery fees apply across all supported countries. ## Order Processing All orders are processed within **1‑4 business days (Monday‑Friday)** once payment is confirmed. ‑ Weekends and public holidays are not counted as processing days. ‑ During peak sales events, new‑drops and holiday seasons, processing time may extend to 5‑7 business days due to high order volume. ‑ Processing time is separate from delivery transit time. ## Estimated Delivery Time Delivery starts counting after your parcel leaves our fulfillment center. All timelines are estimates and cannot be fully guaranteed. | Destination | Estimated Business Days After Dispatch | |---|---| | United States & Canada | 8‑22 business days | | United Kingdom & Europe | 12‑28 business days | | Australia & New Zealand | 14‑30 business days | | All Other Regions | 14‑35 business days | Possible delays may occur due to customs clearance, carrier backlogs, weather or local postal restrictions outside our control. ## Order Tracking Once your parcel ships out, an automated email with your tracking number will be sent to your registered email address. ‑ Please allow 24‑48 hours for tracking data to synchronize on carrier systems. ‑ If you cannot locate the tracking email, check your spam folder first, or contact our support team with your order number. ## Customs Duties & Import Taxes We cover all import‑related fees for cross‑border shipments, including import duties, customs clearance charges and local import taxes. No extra customs fees will be requested from you upon delivery. LuxeIntima takes full responsibility for all customs‑related costs. ## Lost, Stolen or Damaged Packages ‑ If tracking shows "delivered" but you have not received your parcel, please check with neighbors, building management and local post office. ‑ A package is considered lost if delivery exceeds the maximum estimated time window by more than 10 business days. ‑ For damaged or missing goods upon receipt, please contact support within 7 calendar days, provide your order ID and clear photos. Replacement or partial refund will be offered upon valid verification. ## Important Reminders ‑ Please double‑check your shipping address at checkout. We are not liable for non‑delivery caused by incorrect or incomplete customer‑provided addresses. ‑ If you voluntarily refuse delivery of your parcel, free‑shipping benefits will be voided. Original outbound shipping costs will be deducted from any eligible refund. For any shipping‑related inquiries, feel free to reach out to our customer‑support team.